Upgrade for Live Support

All of our paid plans come with access to our highly experienced technical support team.

  • Contact us via Email, Phone, or Ticket
  • Detailed Explanation of Your Lookup Results
  • Guidance to Help Resolve Your Problems
  • RFC Compliance Best Practices
  • Blacklist Delisting Support

Let our experts help you resolve your dns issue!

Get Dns Support

DNS Primary Server Listed At Parent

What you see when your domain has this problem
Primary Name Server Not Listed At Parent Details area Ignore
Add dns monitor for 10.140.20.39

More Information About Dns Primary Server Listed At Parent

Your Primary Name Server was not in the list of name servers given to us by the root.

If your name server is not listed at the root this could cause impaired/incorrect lookups for your domain.

Additional Information

The Primary Name Server is the name server declared in your SOA file and is usually the name server that reads your records from zone files and is responsible for distributing that data to your secondary name servers. This problem is present when this primary name server is not included in the parent referrals and is almost always accompanied by a Local Parent Mismatch problem.

RFC 1035:

Here a primary name server acquires information about one or more 
zones by reading master files from its local file system, and 
answers queries about those zones that arrive from foreign 
resolvers. [RFC 1035]

DNS Propagation Check

If your Primary Name Server is not listed at your Parent or is not responding, then our DNS Propagation test tool will not operate properly. You will most likely also be experiencing other real world problems with DNS queries for your domain. Users with Basic or Pro accounts can contact our Support Team for assistance with understanding any DNS warnings or errors with specific information about your domain. If you are still a free user, upgrading your account will give you access to support as well as many other benefits.

DMARC is the key to improving Email Deliverability!

Email is the key to your customer communication strategy. But, what is your email reputation?

Setting up and managing your DMARC configuration is the key to getting insight into your email delivery. MxToolbox is the key to understanding DMARC.

MxToolbox Delivery Center gives you:

  • Who is sending phishing email purporting to be from your domain
  • What is the reputation of your domains and delegated IPs
  • Where other senders are and What their reputations are
  • How your SPF, DKIM and DMARC setup is performing
  • What on-going maintenance you need to maintain and improve your email deliverability

  Learn More

burritos@banana-pancakes.com braunstrowman@banana-pancakes.com finnbalor@banana-pancakes.com ricflair@banana-pancakes.com randysavage@banana-pancakes.com